e-Nightline
You can also access the service whilst abroad so you can get in touch if you are studying overseas.
Instant Messaging
Open 8pm until midnight, you can speak to us by clicking the blue box to the right, or by following this link.
Our IM service is accessed via the above link and is completely confidential and anonymous. We only talk to one person at a time though to ensure you get the highest quality support from our volunteer. If you receive a “busy” message we are currently speaking to another caller. However you can choose to wait in a queue, try again later, or use one of our other services.
It is possible that additional Nightline volunteers may view your conversation, for training and support purposes only.
Please note that unfortunately, we are unable to accept calls for those aged under 16 years old. However, we are able to provide information on alternative services more appropriate for the needs of these callers.
You can also contact us at any time during the day or night by dropping us an email.
Our volunteers will reply during our operating times and we aim to get back to you within 48 hours.
Like our phones service, emailing is completely confidential and anonymous and no-one will know you have emailed Nightline. We cannot see your email address so you won’t be identifiable by our volunteers.
If you want to send us an email, get in touch at [email protected].
